Frequently Asked Questions

All the answers you need to make sure your Wikkies purchase experience is as perfect as possible. Not found the answer you need? Please get in touch.

Pricing

ALL OUR PRICES ARE DISPLAYED IN UK STERLING (£) NOT DOLLARS – PRICES MAY VARY DEPENDING ON EXCHANGE RATE AT THE TIME OF PURCHASE. PRICES ARE DISPLAYED CLEARLY ON OUR WEBSITE IN UK STERLING – PLEASE CHECK THE EXCHANGE RATE BEFORE PURCHASING OUR PRODUCTS.

Where are Wikkies made?

Wikkies are made in the United Kingdom. The product is made using the finest materials from local sources. The spacer material is sourced from Germany. The combination of fabric is constructed to a high standard for a superior quality finish.

How much does postage cost?

Postage can vary depending on where you live. When you purchase a pair of Wikkies online the cost for your destination will be displayed before you purchase the goods.

Where is Wikkies based?

We are based in the United Kingdom, Europe. Our opening times are 09:00 – 17:00 GMT (Greenwich Mean Time). We're not a faceless organisation, we care. We will do what we can to make sure our customers 'YOU' are happy.

Can Wikkies be shipped Worldwide?

We can ship to most destinations. If there isn't a postage option for your country please email us for a postage estimate.

What do I do if I'm having problems ordering a product?

Technology can phase even the best of us, so don't worry, as a family run business we will be more than happy to help and assist you.

Can I pay by cheque?

Alternatively, you can pay by cheque, please ensure to send the correct amount including postage made payable to 'Wikkies Limited'. Please post your cheques via mail along with your order to Wikkies Limited, Broadways, Hayes Knolls, Purton Stoke, Swindon, SN5 4JL, United Kingdom. Please see our terms and conditions of purchase.

How long does it take for delivery?

Most packages posted within the UK mainland will take approximately 2-3 working days to arrive. Packages to Europe will take slightly longer at between 5-7 working days. Packages posted to the US can take on average 3 weeks to arrive. We use a standard Royal Mail 1st Class postal service for the UK and the standard Airmail service for overseas. Both these services DO NOT include a tracking number or signed for the facility, however, they are insured to the value of the goods. If you would like a signed for or recorded delivery please email as the price will depend on the size of your order.

Will my Wikkies fit?

Yes. They are designed as one size fits all.

Can I machine wash my Wikkies?

Yes. Follow the care instructions on the inside of the product.

How long will my Wikkies last?

This depends on how often they are worn, leg conditions and frequency of washing cycles. We would recommend replacing your Wikkies on average once a year.

Can I return my Wikkies?

We accept unworn garments. For hygiene purposes, we cannot accept returns that have been worn. Please contact us before returning products to us. Please read our full Terms and Conditions.