Welcome to the Wikkies website terms and conditions for use. We recommend that you read them carefully before placing your order. By utilising the Wikkies website and/or placing an order you agree to be bound by the terms and conditions as set out below.
ALL OUR PRICES ARE DISPLAYED IN UK STERLING (£) NOT DOLLARS – PRICES MAY VARY DEPENDING ON EXCHANGE RATE AT THE TIME OF PURCHASE.
No contract will commence between you and Wikkies Limited for the sale by it to you of any product unless and until Wikkies Limited accepts your order by email. For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Wikkies Limited irrevocably agree to submit to the non-exclusive jurisdiction of the English Courts. Wikkies Limited shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials used on this website. All rights, including copyright, on this website, are owned or licenced by Wikkies Limited. Any use of the site or its contents, including copying or storage in whole or part, other than for personal use, is strictly prohibited without prior permission from Wikkies Limited. To the fullest extent as permitted at law, Wikkies Limited is providing this website and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, contents, materials or products included in this website including, but without limitation, warranties of merchantability and fitness for a particular purpose. All disclaimers and exclusions included in these terms and conditions shall be governed by and construed in accordance with English Law. Should any provision of these disclaimers and exclusions be deemed to be unlawful, void or for any other reason unenforceable, then that provision will be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.
Delivery & Packing
Our aim is to despatch all orders within 24 hours of receipt and credit card authorization. If there is any issue regarding your order we will endeavour to contact you within 24 hours. All timescales exclude weekends where orders are normally despatched on the following Monday. Our standard delivery service should deliver UK mainland orders within 3-5 working days and orders for the rest of the world in 5-10 working days.
Returns & Exchanges
Caution Please read before purchase: Wikkies are pleased to offer a 100% guarantee that if you are dissatisfied in any way with the products you have ordered, we will exchange them or provide a refund. Given the nature of the products, the goods should be returned unworn, all labels intact and all garments should be in a proper resaleable condition* and are required to be returned within 7 days of receipt. We will deduct postage and a handling fee for returns over 7 days. No handling fee will be charged for a product exchange.
*Please note that for reasons of hygiene we are unable to offer a refund or exchange if the product has found to be worn.
Goods can be returned to the following address :
Wikkies limited, Broadways, Hayes Knoll, Purton Stoke, Swindon, SN5 4JL
In order to return goods to a Wikkies, you will need to print off a copy of the invoice that was originally issued via email. Without this invoice, goods will only be exchanged at the value currently being charged in store and no refund will be given.
Methods of Payment
You are able to pay for your goods using most credit and debit cards. Secure servers offer Wikkies customers the highest level of security when entering credit card details over the Internet. All prices are inclusive of VAT at the current rates and are correct at the time of entering the information onto this website. The total cost of the order is the price of the products ordered plus postage and packing charges where applicable. All credit/debit card purchases are subject to the normal validation checks and authorization procedures adopted by the card issuer. Any refusal by the issuer of any payment card to authorise the payment to us, for any reason, will not render Wikkies liable for any delay or non-delivery.
Whilst every effort has been made to display the colours of our products as accurately as possible on our website, the actual colours you see will depend on your own monitor. We can not guarantee that the colour displayed on your monitor will accurately reflect the colour of the product on delivery. Wikkies takes all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time the information is entered into the system. We reserve the right to refuse orders where product information has been entered into our website incorrectly including prices and promotional activity. Prices are subject to change and without notice. All goods offered on the Wikkies website are subject to availability. If an item you have ordered is out of stock before your order is accepted, we will notify you by email as soon as possible. Our website is updated on a regular basis. From time to time our retail stores may run special or local promotions which will not be reflected on our website or we may offer special discounts online that are not available in our retail stores.
What information do we ask for?
Typically we will ask for your name, telephone number, home address and email address when orders are placed as well as competitions or other promotional activity used on our website. For payment purposes, we will require postal addresses and payment method details. As a wish to constantly improve our website we may ask you about usage on our website.
What will this information be used for?
Some of this information will be used to process orders and to keep you updated with changes in the operation of the website.
If you agree, then we will send you newsletters via email advising you of forthcoming special offers and promotions. A facility will be made available for you to unsubscribe should you wish at any point in the future.
Any data collected will not be passed on to third parties.
© Wikkies Limited 2018. Company No. 6437425